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Privacy Policy

The information we collect

TheatrePeople.com is wholly owned and operated by Encore Tickets Limited. Encore Tickets Limited only collects personal information about you (for example your name, address, telephone number, email address and credit card details) when you specifically provide us with such information on a voluntary basis, for example when purchasing or enquiring about theatre tickets online. 

If you have registered your interest with Theatre People.com and/or any of our associated companies, and have thereby given your consent, you may be contacted by us with relevant promotions, offers or information that you have expressed an interest in or that might be of interest to you.

Any personal information we collect via our website will never be released for third party marketing or sold to any companies, individuals or authorised partners outside of Encore Tickets Limited.

Visitors to our websites

When someone visits TheatrePeople.com we collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. We collect this information in a way which does not identify anyone. We do not make any attempt to find out the identities of those visiting our website. We will not associate any data gathered from this site with any personally identifying information from any source. If we do want to collect personally identifiable information through our website, we will be up front about this. We will make it clear when we collect personal information and will explain what we intend to do with it.

Use of cookies by TheatrePeople.com

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

The table below explains the cookies we use and why:

Cookie Name Purpose More information
Google Analytics

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These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. Click here for an overview of privacy at Google
Silverpop

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Com.silverpop.iMA.session

Com.silverpop.iMA.page_visit

These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. Click here for an overview of Silverpop privacy
DoubleClick Search   We use this to improve our advertising and therefore your experience on our website. This cookie contains no personally identifiable information Click here for an overview of DoubleClick privacy
Content Management System cookie AODSESSION This cookie is set by our content management system, upon arrival to the  site. It is not used by Theatre People for any purpose. This cookie is deleted when a user closes their browser.  

 

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.

To opt out of being tracked by Google Analytics across all websites visit https://tools.google.com/dlpage/gaoptout.

What we do with your information

We use the information you provide us with to sell you the tickets you requested. By making a purchase from this site you are consenting to your financial and/or personal information being passed to any third party organisations necessary to process your transactions with Encore Tickets Limited, such as credit card companies and banks. Except for these specific cases, we will never share financial information with third parties without your specific consent.

Our security measures

We take the security of your personal information very seriously. Consequently we use 128 bit Secure Socket Layer (SSL) encryption for all your transactions with Encore Tickets Limited. This system encrypts all your personal information, including credit card number, name, and address, so that it cannot be read if intercepted by a malicious third party.

User contributed content

Users of this website are able to submit their own reviews, comments, recommendations and other forms content for publication on this website. By submitting this content you grant Encore Tickets Limited the right to use this content on Theatre People and any other related online or offline communications owned and operated by the company. We encourage users to provide balanced, informative and family-friendly feedback but we reserve the right to moderate, delete or remove any content contributed by a user at our discretion.

Third Party sites

Encore Tickets Limited is not responsible for the privacy policies or practices of any third party sites linked to this site. Consequently we advise you to read their privacy policies before submitting data to such sites.